Barnes & Noble

Textbooks for CAGS/CCU Online Students

Colorado Christian University makes it easy for you to obtain your textbooks and course materials. In partnership with Barnes & Noble, eBooks will automatically be provided in your online course and physical textbooks and materials will be shipped after you confirm your mailing address. Your Resource Fee covers this service which will streamline how you get your textbooks and course materials.

Most of your books will be digital eBooks. All eBooks will be accessible through Brightspace embedded in your course. If an ebook is not available, a physical book will be mailed to you. However, it's important that you check your student email as you must confirm your mailing address before Barnes & Noble will send your physical rental textbooks or materials.

If you prefer physical copies of books, you can find and purchase them on your own, but you will still be charged the same resource fee amount which remains the same no matter how many textbooks or materials are provided.

Course Materials

If you need help accessing your textbook or have general questions, please call Barnes and Noble at 866-638-5930 or email them at FDCSupport@bncservices.com.

Frequently Asked Questions

Do I need to order the books or materials for my class?

While you do not have to place an order for digital books provided in your course, you are required to confirm your mailing address in your Barnes & Noble Student Portal before Barnes & Noble will send any physical rental textbooks or materials to you.

Do I get to choose between ebooks or physical books?

No. Most of your books will be ebooks. The only time you will receive a rented physical copy is if an electronic version is not available. If you prefer physical textbooks, you are welcome to find and purchase them on your own.

o If you need special textbook accommodations for a qualifying disability or medical condition, please contact CAGS Disability and Accessibility Services at CAGSdas@ccu.edu or 303-963-3136 to discuss eligibility for eBook or textbooks at no additional cost.

Please Note: Resource fee opt out is not an option. All students will be charged the resource fee irrespective of disability or University provided book format utilization.

What if I prefer physical copies of the digital books?

If you prefer physical copies of your books, you are welcome to find and purchase them on your own. You will still be charged the same resource fee amount which remains the same no matter how many textbooks or materials are provided.

Can I opt out of this service?

No. This service is included in the Resource Fee for all CAGS students.

When will I receive my books?

Electronic books will be embedded in your class in Brightspace. This will be available to you one week prior to the start date. If you are receiving a physical copy of a book, Barnes & Noble will send you an email 30 days prior to the beginning of the semester requiring verification of your address. You must verify your mailing address before your book(s) will be shipped to you. The book(s) will ship upon verification of your mailing address.

How often do I need to verify my address and how do I do that?

You need to confirm your mailing address before each block that requires one or more physical rental textbooks or materials. Barnes & Noble will email you when they require your mailing address confirmation. Check your student email account often.

You will confirm your mailing address in your Barnes & Noble Student Portal – the same link provided in the Barnes & Noble email notification.

What if I move after I verify my address but before the next block/verification email from Barnes & Noble?

You will need to contact Barnes & Noble to notify them of the address change. Please call Barnes & Noble at 866-638-5930 or email them at FDCSupport@bncservices.com.

How long will I have access to my books and how do I return rentals?

Some eBooks will expire after you complete the course. Some eBooks offer lifetime access. This will be noted for each digital item in your Barnes & Noble Student Portal. Physical books must be returned after you complete the course.

Return shipping labels are found at ccu.bncollege.com.

Can I get approved for textbook accommodations based on a disability?

CCU offers accommodations for those who qualify. Please contact the CAGS Disability and Accessibility Services team at CAGSdas@ccu.edu or by calling 303-963-3161.